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Take your field support and customer support to the next level
real time field support
Real-time Field Support

Help your field engineers fix issues the first time and avoid multiple trips. Assist them remotely in real-time when they need help.

remote IOT based equipment maintenance and support
Factory Operator Support

Provide fast and accurate access to work instructions, product information. Enable operators to visually report issues and receive real-time assistance.

remote asset and quality inspection
Asset and Quality Inspection

Automate and streamlines the inspection reporting process. Define checklists and use our mobile or RealWear HMT-1 app for fast inspections.

ar enabled field support app for customere
AR-enabled Support App for Customers

Increase customer satisfaction with a mobile app to enable powerful self-support and real-time visual support for your customers.

Seamless collaboration using mobile, chat, and video
Real-time visual support powered by AR
issue reporting using iamges
Report issues with pics and videos
remote inspections & recommendations
Smart recommendations
remote issue escalation
Intelligent issue escalation
live chat & video support
Multi-party Live chat and video
Smart remote assistance using RealWear HMT-1 and 1Z1
real-time checklist troubleshooting support
Troubleshooting checklists
real-time data collection support
Data collection checklists
real-time docume library support
Document library
Offline field Service support
Offline support
real-time video support
Join video using SMS
Microsoft ad integration
Microsoft AD integration
ios, Android & RealWear support apps
iOS, Android and RealWear apps
See All Features
real-time field teams & customer support
Empower your employees and customers with smart AI assistance
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