Experience a better way to get support

Predictive analytics

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Mobile app for customers

Extensive document library

Picture based mobile app

Point, Shoot, Get Answers.

With AssetConnect app, you can ask questions with pictures or video in seconds. Just point, shoot and ask.

Harness know-how from your community of experts

You can send questions to your support team, community or colleagues - or to all parties with one touch. Tap into experts in your field and get help faster.

Your goto support hub

AssetConnect gives you instant access to all support material such as user manuals, FAQs and videos from all your vendors in one easy to use interface.

Personalized updates

You'll receive support information personalized just for your needs.

Enable picture or video based questions

With AssetConnect app, customers can ask questions with pictures or video in seconds. Just point, shoot and ask.

Harness the expertise of your user community

Customers are able to send questions to your support team, your customer community or to their colleagues - or to all parties with one touch. All answers are neatly organized so that it is easy to review as well as follow up, if needed.

Provide support before issues arise

AssetConnect's patent pending algorithm predicts potential customer issues before they arise and provides support material, such as FAQ, help documents, videos or user manuals, proactively.

Works with your support software

AssetConnect seamlessly integrates with your current support software without any changes to your current support processes.

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