With AssetConnect app, you can ask questions with pictures or video in seconds. Just point, shoot and ask.
You can send questions to your support team, community or colleagues - or to all parties with one touch. Tap into experts in your field and get help faster.
AssetConnect gives you instant access to all support material such as user manuals, FAQs and videos from all your vendors in one easy to use interface.
You'll receive support information personalized just for your needs.
With AssetConnect app, customers can ask questions with pictures or video in seconds. Just point, shoot and ask.
Customers are able to send questions to your support team, your customer community or to their colleagues - or to all parties with one touch. All answers are neatly organized so that it is easy to review as well as follow up, if needed.
AssetConnect's patent pending algorithm predicts potential customer issues before they arise and provides support material, such as FAQ, help documents, videos or user manuals, proactively.
AssetConnect seamlessly integrates with your current support software without any changes to your current support processes.