AssetConnect's patent pending algorithm predicts potential customer issues before they arise and provides support material, such as FAQ, help documents, videos or user manuals, proactively.
With AssetConnect app, customers can ask questions with pictures or video in seconds. Just point, shoot and ask.
AssetConnect's live video chat feature enables you to see customer issues live regardless the type of smartphone the customer uses. With live video, troubleshoot and resolve issues faster
Customers are able to send questions to your support team, your customer community or to their colleagues - or to all parties with one touch. All answers are neatly organized so that it is easy to review as well as follow up, if needed.
AssetConnect's patent pending algorithm predicts potential customer issues before they arise and provides support material, such as FAQ, help documents, videos or user manuals, proactively.
With AssetConnect app, customers can ask questions with pictures or video in seconds. Just point, shoot and ask.
AssetConnect's live video chat feature enables you to see customer issues live regardless the type of smartphone the customer uses. With live video, troubleshoot and resolve issues faster
Customers are able to send questions to your support team, your customer community or to their colleagues - or to all parties with one touch. All answers are neatly organized so that it is easy to review as well as follow up, if needed.